Terms of Use and Privacy Statement

ABC 2 Recovery Code Of Conduct

ABC 2 Recovery is committed to providing clients with professional services, quality information, appropriate therapy treatments and workable strategies, in accordance with our Code of Conduct and Code of Ethics.

ABC 2 Recovery abides by the Child Protection Act of 1998, Australian Institute of Welfare & Community Workers (AIWCW), International Society for Mental Health Online (ISMHO), and the National Association of Alcohol and Drug Abuse Counsellors (NAADAC) codes of conduct.

User's Informed Consent Agreement

Users must agree to the following conditions of use:

• The User must be 18 years and over+, unless parental or guardian consent is given

ABC 2 Recovery is legally, ethically and morally bound to immediately contact, inform and report to the appropriate authorities should the User self-disclosure his/her intentions to:

• Cause harm to, or abuse harm in any form of physical, sexual, or emotional harm/abuse and or neglect to child/ren, young people, elderly, or others
• Cause harm to or threats to harm himself or herself, such as considering suicide, or self-mutation
• Cause harm to another person

In addition:

• The User enters this site at his/her own risk; the User's decision to access professional mental health assistance online is his/her responsibility.
• The User agrees that this site is an "AS IS" service. This means any service, information, educational material and suggestions are without warranty of any kind, either expressed or implied. "AS IS" includes ABC 2 Recovery's right to modify or discontinue this web site, at any time without notice.
• " The User further agrees that any service, information, article or material supplied is intended for informational and educational purposes only.
• The User further agrees that any service, information, article or material supplied is intended for informational and educational purposes only.
• The User agrees services, information, articles or materials will NOT replace or are NOT to be substituted for any medical/mental health diagnosis, advice/treatment.
• The User agrees NOT to postpone, or stop seeing, or replace visits to traditional medical health or a qualified mental health professional.
• The User agrees he/she currently does not suffer from:
  - A Major Depression Disorder
  - A major mental health disorder, such as Bipolar Disorder, or Schizophrenia Disorder
  - A Dual-Diagnosed Condition
  - Or having or are contemplating any form of self-harming thoughts, or thoughts of harming others, or suicidal thoughts.
• The User agrees if the User is experiencing any form of self-harm thoughts, such as thoughts of suicide, self- mutation, or doing harm towards another person, the User agrees he or she must immediately get off the computer and immediately contact a qualified health professional friend, or click our Emergency Page for help.

ABC 2 Recovery will comply with the Australian Privacy Legislation to protect the privacy of clients under the professional ‘privileged and confidential’ regulations, except where ABC 2 Recovery has a duty of care to clients who may self-disclosure his/her:

• intention to do harm to self
• intention to do harm to others
• or be at serious risk of harm to themselves
• or be at serious risk to harm others

The User must agree:

• Not to misrepresent the severity of his/her problem (s) or condition
• If User is under the age of 18, ABC 2 Recovery can only provide online support to you with parental or guardian consent, and will need to know your identity
• Not to share or distribute the content of our services or sessions to another person because  that person circumstances are NOT specifically related to your particular condition and any advice or suggestions given to you MAY NOT be appropriate and may be harmful to another person or persons
• The User agrees all contact with staff at ABC 2 Recovery will be appropriate and respectful; the user agrees the consequences of inappropriate behaviour will be immediate termination of all sessions and no refund will be payable for that session or any other advanced paid sessions.

Cancellations

If the User wants to cancel an e-mail, on-line chat or telephone Addiction Counselling - Recovery Coaching services, the User must contact ABC 2 Recovery at least 24 hours before the date and time of the booked service. A 10% charge will apply if a 24 hours cancellation notice is not received.

Disclaimer

• ABC 2 Recovery will not be responsible for any breach of confidence, unsecured email services on User’s personal computer and other people’s computers.
• ABC 2 Recovery will not be responsible for any Internet technical problems, either commercial or individual service provider's security systems connection problems, telephone connection difficulties, unsecured email messages.
• Should the User experience technical problems prior, or during a session, ABC 2 Recovery will reschedule a mutually agreed appointment time.
• ABC 2 Recovery does not assume any liability or responsibility for damage, injury to persons, propriety arising from the use of any information or material provided on this website.
• The User agrees that Online Addiction Counsellor and Recovery Coach Gay Cartier and her ABC 2 Recovery website will be permanently released from all liable suits, claims, causes of actions, claims and expenses including reasonable attorney’s fees and court costs, of any nature resulting from the acts of mental health / therapists /recovery counsellors / coaches services that are accessed through this website.
• The User agrees he/she has read ABC 2 Recovery's Informed Consent Agreement and fully understands and agrees to abide by its terms of use.

Information collected from this website

Information collected from this website is used strictly for services, accounts and payment services. ABC 2 Recovery will not send scam mail, or sell, rent or share information to any third parties.

Information obtained during online services

All information obtained through Online Addiction Counselling and Recovery Coaching Services whether via email, on-line chat or telephone, is treated with the same confidentiality and privilege as information obtained through traditional face-to-face sessions.

Links to other websites or third parties

ABC 2 Recovery does not make representation, warrant, or endorse the accuracy of content, material, privacy practices of third party links and websites. ABC 2 Recovery is not responsible for any damages or consequences that result from direct/indirect, correct/incorrect use of links.

Online Service Fees - Unconditional Money-Back Guarantee

ABC 2 Recovery's fees are charged in United States Dollars and are subject to change without notice. ABC 2 Recovery offers an unconditional money-back guarantee, unless completely satisfied. This guarantee is limited to the first session of any service and applies to one service only.

Services must be paid in full before any session commences.

Copyright material

The User is solely responsible to abide by copyright laws; and may not copy, reproduce, retransmit, distribute, transfer copyrighted material, or publish for commercial purposes any information, material, content from this website.

Changes in Terms and Conditions / Privacy Statement

ABC 2 Recovery reserves the right to change its "terms & conditions / privacy statement" at any time. If and when this is done. If you have questions regarding this Privacy Policy, please contact us directly.

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